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Showing posts with the label voice broadcasting solution

Preventing Blacklisting in Outbound Telesales: A Comprehensive Guide to Avoiding Negative Consequences

Telesales campaigns are necessary to generate leads and it is one of the effective cold sales techniques practiced for years. Traditionally, traditional telephones were used to run telesales campaigns, but now, the best call center solutions are used for this job.   Earlier, people used to take or reject these calls without taking rude steps, but now, there are several consequences that brands must face. A call center number can be blacklisted, flagged, and even reported for spam. To keep these telesales campaigns effective, it is necessary to avoid getting blacklisted.   Here are the top tips to avoid getting blacklisted.   1. Avoid robocalls: -   In simple language, robocalls are automated, system generated calls that play a pre-recorded voice message to the recipient. In many countries, robocalls are restricted by law. Even if it is not restricted in your country, it is likely that customers will report and blacklist your number for sending robocalls .   Even if contact center

Major and Must Have Features in a Call Broadcasting Solution

A voice broadcast system has been empowering businesses belonging to several industry verticals for many years. There are so many applications and utilities of this software. For decades, it has automated a mechanic way of sending a predefined message to a massive audience without increasing the cost of the campaign. As the demand for this software has increased, VoIP development companies have invented new features to make the lives of marketers and customer relationship officers better that use this software. Call broadcasting software in 2022 and upcoming years will keep evolving with the intervention of technologies like 5G. However, all features available in this software are not necessary to use for all businesses. Often, businesses end up paying more for the software to get features, which are never used by the businesses.   To help you choose the right voice broadcast system with just the right features, this article shares the top features that are necessary to have in yo